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Shipping & Returns

Shipping

Free Standard Shipping
We offer free standard shipping to all domestic and international destinations.

  • North America: 5–10 business days
  • Europe & UK: 7–14 business days
  • Asia & Pacific: 10–20 business days
  • Rest of World: 14–30 business days

Shipping Disclaimer: Delivery times may be affected by customs clearance, weather, holidays, or other factors beyond our control. We partner with top carriers for reliable handling, but occasional delays can occur.

Our Shipping Advantages:

  • End-to-end order tracking
  • Secure, insured packaging
  • Dedicated customer support for shipping inquiries

Returns

“No Questions Asked” 14-Day Return Window
You may return any eligible item within 14 days of delivery for a full refund—no explanation required.

Return Shipping Costs: The buyer is responsible for all return shipping fees. We recommend using a trackable shipping method or purchasing shipping insurance.

Non-Returnable Items:

  • Personalized or engraved jewelry
  • Items showing signs of wear, damage, or alteration
  • Gift cards

Refunds

Processing Time:
Once we receive and inspect your return, please allow at least 14 days for your refund to be issued.

PayPal Refunds:
Refunds to PayPal accounts are processed within 14 days; in regions where local regulations require, processing may take up to 30 days.

Refund Method

All refunds will be issued via the original payment method used at purchase. For example:

  • Paid with Visa → refunded to the same Visa card
  • Paid with PayPal → refunded to the same PayPal account

Supported Payment Methods

  • Major credit & debit cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay & Google Pay
  • Other region-specific methods as displayed at checkout

Supported Currencies

Purchases and refunds can be made in EUR,GBP,USD,etc., and other currencies displayed at checkout.

After the 14-Day Return Period

Requests submitted after the initial 14-day window will be considered on a case-by-case basis. Please contact our customer support with your order details, and we will do our best to assist you.

If you have any questions, please reach out to our support team at [email protected].